Privacy

Who handles your data

Moonring Records, the studio behind this site. For any question about your data, write to us at contact@moonringrecords.com or use the contact page.

What we keep

Custom song order: your name, phone number (if you give it), email address, the name of the person the song is for and how you are related, the occasion, the event date, your story, the chosen style and voice, the language, the moment you gave your consent, and the IP address the order was sent from.

Contact message: your name, email address and message.

Why

To prepare and deliver your order, to reply to you and to get in touch about it. We keep the IP address to stop automated and abusive submissions. We do not use your data for advertising and we do not sell it.

How long

Orders: 3 years after delivery. Contact messages: 1 year. After that we delete them.

Who else sees it

Only the studio team. The data is stored with our hosting provider, and notification emails go through our email provider. You receive a confirmation of your order by email.

Cookies and your browser

This site uses no tracking or advertising cookies. The order form keeps your draft only in your own browser (local storage), so you do not lose what you have written; it is deleted once the order is sent.

Your rights

You can ask at any time to see the data we hold about you, to correct or delete it, to restrict its use, or to withdraw your consent (for an order in progress, this means we can no longer continue it). You can also lodge a complaint with the personal data protection authority in your country.

To exercise any of these rights, write to us at contact@moonringrecords.com or use the contact page.